At Anneliese Bates, we aim to provide a smooth and reliable delivery experience for all our customers.

🚚 Free UK Delivery

We offer:

👉 FREE standard delivery on all UK orders

No hidden fees what you see is what you pay.

🌍 International Shipping

We also ship worldwide 🌎

  • 🌐 Europe, USA & Rest of World
    👉 Flat rate: £50 per order

⏱ Processing & Delivery Times

  • Orders are processed within 1–2 business days (Monday–Friday)

Delivery times:

  • 🇬🇧 UK: 6–9 working days
  • 🌍 International: 10–12 working days

Please note: delivery times are estimates and may vary depending on location and courier.

📦 Large & Furniture Deliveries

For larger items:

  • Delivered via specialised courier services
  • May require 2-person delivery
  • Delivery may be scheduled in advance

Please ensure your property has suitable access for delivery.

🪑 Multiple Item Orders

If you order multiple items:

  • We may ship them together for convenience
  • Or separately depending on availability

We aim to reduce unnecessary shipments as part of our sustainability efforts 🌱

📍 Delivery Address

Please double-check your shipping details at checkout.

Business address:
Anneliese Bates
92 Spa Rd
Ballynahinch BT24 8PP
United Kingdom

⚠️ Delivery Notes

  • Deliveries are made to your main entrance
  • Couriers may not deliver to:
    • Upper floors without lift
    • Difficult access locations

Please contact us in advance if you have special delivery requirements.

⏳ Delays & Pre-Orders

Occasionally, delays may occur due to:

  • High demand
  • Supplier issues
  • Pre-order items

If this happens, we will keep you updated.

❗ Missed Deliveries

If you miss your delivery:

  • The courier may attempt redelivery
  • Or contact you to rearrange delivery

📞 Need Help?

If you have any questions, contact us: